PUBLIC ADMINISTRATION MCQ TEST-14

PUBLIC ADMINISTRATION

MCQ TEST-14

(1) According to Abraham Maslow, which one of the following is the correct sequence of a person’s needs (from lower to higher order needs)?

(a) Physiological-Esteem-Safety-Social-Self actualization

(b) Physiological-Safety -Social-Esteem-Self actualization

(c) Safety-Social-Physiological –Self actualization Esteem

(d) Self actualization-Safety-Social-Physiological Esteem

(2) In the context of two-factor theory of motivation propounded by Herzberg, identify correctly satisfiers (motivation factors) from the following groups:

1. Company policy and administration, supervision, work conditions and salary
2. Relation with supervisors, subordinates and peers
3. Personal life, status and security
4. Achievement, recognition, work, responsibility, advancement and growth

Select the correct answer using the codes given below:

(a) 1 only (b) 1 and 2

(c) 2 and 3 (d) 4 only

(3) Match List I with List II and select the correct answer:

List I List II

(Theories) (Scholars)

A Need Priority Theory 1. Herzberg

B Motivation Maintenance Theory 2.Victor H Vroom

C Expectance Theory of Motivation 3. Maslow

D X and Y Theory of Motivation 4 McGregor

5 Lyndall and Urwick

(a) A-3 B-1 C-2 D-4

(b) A-4 B-2 C-5 D-3

(c) A-3 B-2 C-5 D-4

(d) A-4 B-1 C-2 D-3

(4) Maslow’s Theory proposed that

(a) money could motivate behaviour in all situation

(b) self-actualization is a lower-level need

(c) a satisfied need is a motivator

(d) lower-level needs must be satisfied before higher-order needs

(5) Consider the following statements:

The two-factor theory of motivation

1) is given by Herbert Simon and James March

2) is given by Herzberg, Mouser and Snyderman

3) deals with achievement, recognition, responsibility work and advancement

4) is concerned with job satisfaction, working conditions, interpersonal relations, policy and administration and supervision.

Which of these are correct?

(a) 1 and 2 (b) 2 and 3

(c) 3 and 4 (d) 2,3 and 4

(6) Under proper conditions, the average human being learns not only to accept but to seek responsibility. This view has been expressed by

(a) Chris Argyris (b) Frederic Herzberg

(c) Abraham Maslow (d) Douglas McGregor

(7) Which one of the following factors does not fall within the scope of the reinforcement theories of motivation?

(a) Proper monetary award

(b) Proper work environment

(c) Praise for the desired performance

(d) Reward at the moment of specific achievement

(8) Assertion: People are induced to do their work in the best possible manner if they are properly motivated.

Reason: Fear of punishment acts as a motivator but of a negative kind.

(9) Assertion: Theory Y suggests a new approach and emphasises the co-operative effort of management and employees.

Reason: Theory “Y” emphasises that most people have little capacity for creativity.

(10) McGregor’s Theory Y provides for which of the following?

1. Shared responsibility
2. Imposed direction and control
3. Self-direction and self control

(a) 1 alone (b) 1 and2 (c) 3 alone (d) 1 and 3

(11) ) McGregor’s Theory ‘Y’ emphasises which of the following elements for an effective and successful organisation?

1. Acceptance by management of “hierarchy of human needs” concept and making room for its fulfilment in the work organisation
2. Enlargement of job
3. Decentralisation of authority
4. Practice of MBO

(a) 1 alone (b) 1 and 2

(c) 3 and 4 (d) 1,2,3 and 4

(12) Match List I with List II and select the correct answer:

List I List II

A. Immaturity-Maturity Theory 1. D McGregor

B Motivation Hygiene Theory 2. Chris Arguers

C Human Group 3. F Herzberg

D Theory X 4. George C Homans

(a) A-3 B-2 C-1 D-4

(b) A-2 B-3 C-4 D-1

(c) A-2 B-3 C-1 D-4

(d) A-3 B-2 C-1 D-4

(13) Valence Expectancy Theory, an alternative theory of motivation, was proposed by

(a) Chris Argyris (b) Victor H Vroom

(c) A H Maslow (d) Mc Gregor

(14) Match List I with List II and select the correct answer:

List I List II

A ERG Theory 1. A H Maslow

B Acquired-Needs Theory 2. Clayton Alderfer

C Hierarchy of Needs Theory 3. David C McClelland

D Equity Theory 4. J S Adams

a) A-2 B-3 C-1 D-4

b) A-2 B-1 C-3 D-4

c) A-4 B-3 C-1 D-2

d) A-4 B-1 C-3 D-2

(15) “Motivation is a process that starts with a physiological or psychological deficiency or need that activates behaviour or a drive that is aimed at a goal or incentive”. The above definition was given by

(a) Morgan

(b) Beralson and Steiner

(c) Koontz and O Donnel

(d) Fred Luthans

(16) The Content theories of motivation are concerned with

(a) human motivation in terms of economic factors

(b) identifying the needs that people have an dhow these needs are prioritised

(c) carrot and stick approach to motivation

(d) None of the above

(17) The traditional theory of motivation was influenced by

(a) F W Taylor

(b) Chester Bernard

(c) Abraham Maslow

(d) Victor Vroom

(18) The book “Motivation and Personality” was written by

(a) Stacy Adams

(b) McGregor

(c) Herzberg

(d) Maslow

(19) Which among the following is not one of the criticisms of Maslow’s Theory of Motivation?

(a) Human needs do not conform to a hierarchy as suggested by Maslow

(b) The concept of self-actualisation is vague, loose and inadequate

(c) Maslow’s theory is not practical

(d) Human beings usually strive to satisfy their physiological needs first

(20) “Maslow’s hierarchy of needs theory has been most popular and most interesting than true”. The above statement was made by

(a) Michael Nash

(b) Bass and Barrelt

(c) Wabha and Birdwell

(d) Cofer and Appley

(1) b

(2) d

(3) a

(4) d

(5) d

(6) d

(7) b

(8) b

(9) c

(10) c

(11) c

(12) b

(13) b

(14) a

(15) d

(16) b

(17) a

(18) d

(19) d

(20) b